
FAQs
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Answer: In many cases, homeowner’s insurance covers water damage caused by things like burst pipes, roof leaks, or appliance failures. However, it typically won’t cover damage from floods, which require separate flood insurance. We can help you navigate the claims process and provide the necessary documentation for your insurance provider.
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Answer: Check, cash, credit/debit card, Zelle, Venmo, and CashApp.
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Answer: Yes, we are a fully licensed and insured water damage restoration company. Our team is trained in industry best practices and adheres to all safety standards and regulations to ensure your property is restored properly and safely.
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Answer: We offer free, no-obligation estimates! Simply give us a call or fill out our online form, and our team will schedule an assessment to evaluate the damage and provide you and/or your insurance with an estimate.
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Answer: We offer self pay discounts, Greystone member discounts, and veteran discounts.
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Answer: If it's safe to do so, you can help prevent further damage by:
Turning off the water supply at the main valve.
Moving any valuables or important items out of the affected area.
Using towels or a mop to soak up standing water.
Opening windows or doors (if safe) to increase airflow and reduce humidity.
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Answer: Yes, we offer 24/7 emergency water damage restoration services. Whether it’s a burst pipe in the middle of the night, a flooding event, or water damage from a storm, our team is ready to respond immediately to minimize damage and begin the restoration process.
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Answer: It's important to act as soon as possible. Water damage can worsen quickly, and mold can begin to grow within 24-48 hours. The faster you call, the better the chances of minimizing damage to your home and belongings.